Written By Frank Leggett
Dr Henriette Macri-Etienne is a firm believer and advocate for gentle dentistry. At her practice, Smile On Canberra, she offers a holistic approach that maximises patients’ chances of a calm experience while benefiting from state-of-the-art technology and procedures.
Her business philosophy is ‘dentistry without the dread’. Dr Macri-Etienne utilises a trauma-informed approach that emphasises a safe, supportive and empowering environment, both physical and emotional. Choice, transparency and collaboration are also important.
“Gentle dentistry is my passion, and I gain great satisfaction from treating phobic and special needs patients,” Dr Macri-Etienne says. “No-one loves coming to the dentist, but why not try to make it a positive, joyful experience? I want my clients to look forward to their appointments. While we treat a high proportion of patients with special needs, phobia or anxiety, the vast majority are not in that group. We want those patients to look on us as a dental spa because they feel so good. It’s a calming, relaxed experience and we get to do our best dentistry.”
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